Fall River’s Gabriel House, where fire killed 10, temporarily lost certification for mistreatment
ByThe Associated Press
ByThe Associated Press
The Fall River assisted-living facility where a fire killed 10 people earlier this month temporarily lost its certification nearly a decade ago due to resident mistreatment, according to state regulators.
Specific details of what prompted the month-long suspension were redacted in documents the state Executive Office of Aging & Independence provided to The Associated Press on Tuesday. But based on a March 2016 incident involving a certified nurse’s aid who was later fired, state regulators concluded that Gabriel House failed to treat residents with “consideration, respect, personal dignity and privacy.”
The facility in Fall River was barred from accepting new residents until it took corrective action.
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Deadly fire Nine residents of an assisted living facility in Fall River, Massachusetts, died and another 30 were sent to are hospitals after a fire broke out at Gabriel House. (Boston25News)
Massachusetts Fatal Fire Investigators, front, remove boxes containing patient medications from the Gabriel House assisted living facility, behind, following a fire that resulted in multiple fatalities, in Fall River, Mass., Monday, July 14, 2025. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts Fatal Fire Massachusetts Gov. Maura Healey approaches a news conference to face reporters Monday, July 14, 2025, near the Gabriel House assisted living facility, behind, following a fire that started late Sunday in Fall River, Mass. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts Fatal Fire A law enforcement official removes boxes containing patient medications from the Gabriel House assisted living facility following a fire that resulted in multiple fatalities, in Fall River, Mass., Monday, July 14, 2025. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts Fatal Fire Fall River Mayor Paul Coogan, left, faces reporters near the Gabriel House assisted living facility, behind, Monday, July 14, 2025, following a fire at the facility that started late Sunday, in Fall River, Mass. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts Fatal Fire An investigator takes measurements Monday, July 14, 2025, near an entrance to the Gabriel House assisted living facility following a fire that started late Sunday in Fall River, Mass. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts-Fatal Fire Dennis Etzkorn, owner of Gabriel House, right, visits the site in the aftermath of a fire alongside Fall River Fire Chief Jeffrey Bacon, left, Monday, July 14 in Fall River, Mass, (Michael Casey) (Michael Casey/AP)
Massachusetts-Fatal Fire This image taken from video provided by WLNE-TV shows authorities working on the scene of a fire at an assisted living facility in Fall River, Mass., Sunday, July 13, 2025. (WLNE-TV via AP) (Uncredited/AP)
Massachusetts-Fatal Fire This image taken from video provided by WLNE-TV shows damage from a fire at an assisted living facility in Fall River, Mass., Sunday, July 13, 2025. (WLNE-TV via AP) (Uncredited/AP)
Massachusetts-Fatal Fire This image taken from video provided by WLNE-TV shows a firefighter working on the aftermath of a fire at an assisted living facility in Fall River, Mass., Sunday, July 13, 2025. (WLNE-TV via AP) (Uncredited/AP)
Massachusetts-Fatal Fire Falls River Fire Chief Jeffrey Bacon, right, speaks with another official after a fire the Gabriel House assisted living facility in Falls River, Mass., Monday, July 14, 2025. (AP Photo/Michael Casey) (Michael Casey/AP)
Massachusetts-Fatal Fire The Gabriel House assisted living facility is shown after a fire in Falls River, Mass., Monday, July 14, 2025. (AP Photo/Michael Casey) (Michael Casey/AP)
The state’s deadliest blaze in more than four decades has highlighted the lack of regulations governing assisted-living facilities that often care for low-income or disabled residents. Gov. Maura Healey declined last week to weigh in on the efficacy of state and local inspections. Instead, Healey has touted that a state commission is currently working on recommendations to improve assisted-living facilities.
State records released Tuesday include about two dozen complaints about the facility in the the last decade, including several related to “abuse, neglect or financial exploitation. Other complaints involved a resident getting stuck for hours in an elevator that was then out of service for months and staff members who threatened residents and withheld medication.
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Massachusetts Fatal Fire Boards cover the windows of the Gabriel House assisted living facility, where a fire on Sunday killed several people, Tuesday, July 15, 2025 in Fall River, Mass. (AP Photo/Kimberlee Kruesi) (Kimberlee Kruesi/AP)
Massachusetts Fatal Fire Flowers sit in front of the Gabriel House assisted living facility where a fire on Sunday killed several people, Tuesday, July 15, 2025 in Fall River, Mass. (AP Photo/Kimberlee Kruesi) (Kimberlee Kruesi/AP)
Gabriel House Fall River deadly fire
Massachusetts Fatal Fire Flowers rest near an entrance to the Gabriel House assisted living facility, Monday, July 14, 2025, following a fire that started late Sunday and resulted in multiple fatalities, in Fall River, Mass. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts Fatal Fire Massachusetts Gov. Maura Healey, center, and Fall River Mayor Paul Coogan, left, speak with a member of law enforcement, right, near the Gabriel House assisted living facility, Monday, July 14, 2025, following a fire that started late Sunday, in Fall River, Mass. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts Fatal Fire Investigators, front, remove boxes containing patient medications from the Gabriel House assisted living facility, behind, following a fire that resulted in multiple fatalities, in Fall River, Mass., Monday, July 14, 2025. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts Fatal Fire An investigator takes measurements Monday, July 14, 2025, near an entrance to the Gabriel House assisted living facility following a fire that started late Sunday, in Fall River, Mass. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts Fatal Fire A law enforcement official removes boxes containing patient medications from the Gabriel House assisted living facility following a fire that resulted in multiple fatalities, in Fall River, Mass., Monday, July 14, 2025. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts-Fatal Fire Dennis Etzkorn, owner of Gabriel House, right, visits the site in the aftermath of a fire alongside Fall River Fire Chief Jeffrey Bacon, left, Monday, July 14 in Fall River, Mass, (Michael Casey) (Michael Casey/AP)
Massachusetts Fatal Fire An investigator takes measurements Monday, July 14, 2025, near an entrance to the Gabriel House assisted living facility following a fire that started late Sunday in Fall River, Mass. (AP Photo/Steven Senne) (Steven Senne/AP)
Massachusetts-Fatal Fire This image taken from video provided by WLNE-TV shows authorities working on the scene of a fire at an assisted living facility in Fall River, Mass., Sunday, July 13, 2025. (WLNE-TV via AP) (Uncredited/AP)
Massachusetts-Fatal Fire This image taken from video provided by WLNE-TV shows damage from a fire at an assisted living facility in Fall River, Mass., Sunday, July 13, 2025. (WLNE-TV via AP) (Uncredited/AP)
Massachusetts-Fatal Fire This image taken from video provided by WLNE-TV shows a firefighter working on the aftermath of a fire at an assisted living facility in Fall River, Mass., Sunday, July 13, 2025. (WLNE-TV via AP) (Uncredited/AP)
Massachusetts-Fatal Fire Falls River Fire Chief Jeffrey Bacon, right, speaks with another official after a fire the Gabriel House assisted living facility in Falls River, Mass., Monday, July 14, 2025. (AP Photo/Michael Casey) (Michael Casey/AP)
Massachusetts-Fatal Fire The Gabriel House assisted living facility is shown after a fire in Falls River, Mass., Monday, July 14, 2025. (AP Photo/Michael Casey) (Michael Casey/AP)
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Fall River deadly assisted living facility fire
Fall River deadly assisted living facility fire
Fall River deadly assisted living facility fire
Fall River deadly assisted living facility fire
Fall River deadly assisted living facility fire
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Fall River fire crews battling flames at assisted living home